Corporate philosophy
Our values and principles
Living values, creating trust - the basis for our company's success
In today's fast-paced business world, it's not just about storing and shipping products efficiently - it's about building a partnership based on trust, transparency and shared values. At ProChannel, we believe that our company philosophy is the key to our success and the success of our customers.
Customer satisfaction
Whether B2B or B2C - our goal is not only to fulfil expectations, but to exceed them. Customer-orientated action is the focus at ProChannel GmbH!
Quality promise
We conduct all our business and services ethically and legally. Product safety is our top priority and we keep our promises to our customers.
Team spirit
The prerequisite for good cooperation within the teams and between the departments is a fair and cooperative partnership. The basis for this is respectful, open and direct communication.
Respectful cooperation
We are committed to honesty, integrity and fairness towards employees, customers, partners and suppliers. Respectful cooperation is a matter of course for us.
Entrepreneurial thinking
We analyse the strengths of our employees together so that they can concentrate on their areas of expertise. In this way, we convey appreciation and promote the willingness to actively contribute to the company's success.
Awareness & sustainability
We make sustainable decisions based on our expenditure, even for small everyday items. We promote environmental awareness in order to reduce the environmental impact of our activities and utilise the available resources in a targeted and economical manner.